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F.A.Q. (Frequently asked questions)

What is it?

Chocfetti is a sister product to Printfetti and compliments it perfectly. Chocfetti is a personalised chocolate available as either foil covered chocolate hearts or as a Hershe foil wrapped chocolate Kisses.

Can I get a sample?

All our orders are custom made, due to this we can offer a sample (our own photos) but there is a small fee (£1.50) for this to cover postage. Please create an account and use the shop to order.

How many photos can I use?

Chocfetti is limited to one photo plus your text per product line ordered. Of course you can order multiple sets for different photos.

Can I get a mix of hearts and kisses?

Our order system can not process this at preset, however you can order 50 of each to mix and match.

What type of payment do you accept?

Currently Chocfetti (Printfetti) uses Paypal to process payment transactions. Paypal allows you to pay with Mastercard, Maestro, Visa, American express, Solo, Direct debit, Giropay and you are not required to have a Paypal account to make a payment.

How much is Postage, and what service do you use?

Postage to most places in the UK is included in the price, we do have an additional standard £1.00 fee for any area outside of the standard UK postal areas. Printfetti is delivered using Royal Mail 1st class service and proof of postage is always obtained. Please read our Post page for further information

Can you do a rush order?

Please contact us for details, as a rule for rush jobs, we will use special delivery and process your order as fast as possible, please note that incurs a service charge.

Is this safe for people with nut allergies?

The chocolate may contain traces of nuts!

Are there an Taxes to pay?

DPS ltd. who owns and runs Chocfetti/Printfetti is based in the UK and as such collects and pays VAT. The current VAT rate is at 20% and is included in the price of your Printfetti order.

What photographs should I use?

You should upload photographs to our website WITHOUT cropping or resizing them first, any cropping or resizing you do could compromise the quality of the finished product. When you are cropping your photos on our website, there is a quality rating system, and you are looking to get at least 4 star or 5 star quality. The crop facility will not allow you to go right to the edge of a photo (We have to over print these to allow a minor margin of error), or select an area too small (Will produce fuzzy photos). Although your photos may look great on the screen, your screen resolution is at least 6 x lower than a printer! You CAN use mobile phone photos, however the quality of them is never as good as a proper camera.

How can I keep up with what you are doing?

Please sign up for our Newsletter, you can also follow us on Twitter, and join our fan page on Facebook (You can also click on the icons at the top of the page!)

How much is it?

Our smallest order is £11.99 which is for 50 pieces of Chocfetti. This price includes postage and packaging inside the UK and VAT at the current rate of 20%. You can order in packs of 50 or 100, and of course multiples of those.